Для запроса предложений:
info@igstudio.by
По остальным вопросам:
hello@igstudio.by

Services and Solutions

Website technical
support.

Professional technical support,
no interruption work of the website 24/7,
quick task fulfillment

Accessibility and operability

Technical support 24/7 Your website is secure

We take all questions related to the availability and operability of the site off you and your business. We take upon ourselves all questions, connected with hosting and functioning of the site as a whole, its separate parts, modules.

Our main criteria: efficiency, reliability, diligence and honesty. Under our control a website will receive all the necessary updates and upgrades, which will allow him to look and function well.

Our specialists are guaranteed to be in touch 24/7, all tasks and requests we carry out promptly and on time, support uninterrupted operation of the site.

Опыт студии

IGStudio is work since 2008

Studio experience in web development and website maintenance more than 14 years. As a result of our work our clients decided to expand our cooperation

Доступность

24/7 operational support

Instant response to customer inquiries. We give feedback on the work of the site within 10 minutes. Monitoring the availability of the site every 5 minutes.

Site maintenance

Site setup and update

Updating and configuring the code, plugins site, placing information and customer code, close hosting issues

Refinement and optimization

Enhanced functionality

Revision of the layout, redesign, expanding the functionality of the site, installing new plug-ins, modules and elements on the site

What is included in technical support?

Website technical support includes: 24-hour website availability monitoring, operational troubleshooting, placement of various content and code on the site, as well as:

1. Monitoring of the serviceability of the technological platform (hosting).
2. Round-the-clock monitoring of the availability of the site every 5-10 minutes.
3. Systematic creation backups of the website on our servers.
4. Restoring the site from a backup copy in case of failure or hacker attack.
5. Monitoring the security of the site and timely response to attacks.
6. Correction of errors on the site, including those caused by the fault of the owner.
7. Adjustment and changes in the structure of the site, installation (removal) banners from the site pages.
8. Placement of text and graphic information and site owner codes installation.

As well as other services: timely notification of the need to renew domains, hosting, consulting on any issues relating to the site, learning to work with the site.

Technology

We work with most
popular CMS

We provide support for sites running different CMS: WordPress, Laravel, Mod X, Joomla, Opencart, Drupal and others, including self-written.

WordPress

Битрикс

Laravel

Mod X

Joomla

Drupal

IGStudio
strategy
benefits
progress

Quality Guarantees

IGStudio advantages

Well-established scheme

Thanks to more than 10 years of experience, all internal and external development processes are fully automated and optimized

Signing an official contract

For all work, we conclude official contracts that are valid for the entire period of technical support and give you a guarantee

Warranty on TS work

Each calendar month is close by an act of work completed, confirming that there are no claims to the quality of the TS

Trainings & consultations

We provide training how to work with the site, we constantly audit it, give recommendations to improve its work

Plans

Prices for technical
website support

SILVER PLAN

Basic technical support

$ 49


Monthly / Yearly: -20% = $ 470

Monitoring the performance of the site, bug fixes, owner code installation, updates

  • Monitoring every 30 min
  • Website backups
  • Hacking and virus protection
  • Software and plugins updates
  • Urgent changes
  • Publication of news/articles
  • Learning to work with the site
  • SEO optimization
  • Website promotion in google

Monthly amount of work within the plan on the Owner’s requests – 2 hours.
Reaction speed to simple requests of the Owner – up to 8 hours.

GOLD PLAN

Technical support + site admin

$ 89


Monthly / Yearly: -20% = $ 854

Full technical website support, more hours on the owner's tasks, SEO optimization

  • Monitoring every 30 min
  • Website backups
  • Hacking and virus protection
  • Software and plugins updates
  • Urgent changes
  • Publication of news/articles
  • Learning to work with the site
  • SEO optimization
  • Website promotion in google

Monthly amount of work within the plan on the Owner’s requests – 4 hours.
Reaction speed to simple requests of the Owner – up to 4 hours, urgent – 15 minutes.

PLATINUM PLAN

Techsupport + admin + SEO

$ 169


Monthly / Yearly: -20% = $ 1620

Ultimate technical support with site administration hours, modifications, Search Engine Optimization

  • Monitoring every 30 min
  • Website backups
  • Hacking and virus protection
  • Software and plugins updates
  • Urgent changes
  • Publication of news/articles
  • Learning to work with the site
  • SEO optimization
  • Website promotion in google

Monthly amount of work within the plan on the Owner’s requests – 6 hours.
Reaction speed to simple requests of the Owner – up to 2 hours, urgent – 5 minutes.

Collaboration

Have a project?
Let's discuss!

Contact us to discuss the developing of your website/website, a development plan for an existing web project, or simply to consult on any other matter.

We prepare commercial proposals for free