Services and Solutions
Website technical
support.
Professional technical support,
no interruption work of the website 24/7,
quick task fulfillment
Accessibility and operability
Your website is secure
We take all questions related to the availability and operability of the site off you and your business. We take upon ourselves all questions, connected with hosting and functioning of the site as a whole, its separate parts, modules.
Our main criteria: efficiency, reliability, diligence and honesty. Under our control a website will receive all the necessary updates and upgrades, which will allow him to look and function well.
Our specialists are guaranteed to be in touch 24/7, all tasks and requests we carry out promptly and on time, support uninterrupted operation of the site.
Опыт студии
IGStudio is work since 2008
Studio experience in web development and website maintenance more than 14 years. As a result of our work our clients decided to expand our cooperation
Доступность
24/7 operational support
Instant response to customer inquiries. We give feedback on the work of the site within 10 minutes. Monitoring the availability of the site every 5 minutes.
Site maintenance
Site setup and update
Updating and configuring the code, plugins site, placing information and customer code, close hosting issues
Refinement and optimization
Enhanced functionality
Revision of the layout, redesign, expanding the functionality of the site, installing new plug-ins, modules and elements on the site
What is included in technical support?
Website technical support includes: 24-hour website availability monitoring, operational troubleshooting, placement of various content and code on the site, as well as:
1. Monitoring of the serviceability of the technological platform (hosting).
2. Round-the-clock monitoring of the availability of the site every 5-10 minutes.
3. Systematic creation backups of the website on our servers.
4. Restoring the site from a backup copy in case of failure or hacker attack.
5. Monitoring the security of the site and timely response to attacks.
6. Correction of errors on the site, including those caused by the fault of the owner.
7. Adjustment and changes in the structure of the site, installation (removal) banners from the site pages.
8. Placement of text and graphic information and site owner codes installation.
As well as other services: timely notification of the need to renew domains, hosting, consulting on any issues relating to the site, learning to work with the site.
Technology
We work with most
popular CMS
We provide support for sites running different CMS: WordPress, Laravel, Mod X, Joomla, Opencart, Drupal and others, including self-written.
WordPress
Битрикс
Laravel
Mod X
Joomla
Drupal
IGStudio
strategy
benefits
progress
Quality Guarantees
IGStudio advantages
Plans
Prices for technical
website support
SILVER PLAN
Basic technical support
$ 49
Monitoring the performance of the site, bug fixes, owner code installation, updates
- Monitoring every 30 min
- Website backups
- Hacking and virus protection
- Software and plugins updates
- Urgent changes
- Publication of news/articles
- Learning to work with the site
- SEO optimization
- Website promotion in google
Monthly amount of work within the plan on the Owner’s requests – 2 hours.
Reaction speed to simple requests of the Owner – up to 8 hours.
GOLD PLAN
Technical support + site admin
$ 89
Full technical website support, more hours on the owner's tasks, SEO optimization
- Monitoring every 30 min
- Website backups
- Hacking and virus protection
- Software and plugins updates
- Urgent changes
- Publication of news/articles
- Learning to work with the site
- SEO optimization
- Website promotion in google
Monthly amount of work within the plan on the Owner’s requests – 4 hours.
Reaction speed to simple requests of the Owner – up to 4 hours, urgent – 15 minutes.
PLATINUM PLAN
Techsupport + admin + SEO
$ 169
Ultimate technical support with site administration hours, modifications, Search Engine Optimization
- Monitoring every 30 min
- Website backups
- Hacking and virus protection
- Software and plugins updates
- Urgent changes
- Publication of news/articles
- Learning to work with the site
- SEO optimization
- Website promotion in google
Monthly amount of work within the plan on the Owner’s requests – 6 hours.
Reaction speed to simple requests of the Owner – up to 2 hours, urgent – 5 minutes.
Collaboration
Our clients
JLLC Merlintour
www.merlintravel.by
Dreamy Time Ltd.
www.malyshi.by
Collaboration
Have a project?
Let's discuss!
Contact us to discuss the developing of your website/website, a development plan for an existing web project, or simply to consult on any other matter.
We prepare commercial proposals for free